Terms of Service

Please read these terms carefully before using our website

Last Updated: February 3, 2026

1. Overview

Welcome to our website. By accessing or using our online store, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services.

These Terms of Service apply to all users of the site, including browsers, vendors, customers, and contributors of content. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website. It is your responsibility to check this page periodically for changes.


2. Eligibility & Account Responsibility

By using our website, you confirm that you are at least 18 years of age or have reached the age of majority in your jurisdiction. You may not use our products or services for any illegal or unauthorized purpose.

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.


3. Products & Services

All product descriptions, images, and pricing information are subject to change without notice. We make every effort to display product colors and details as accurately as possible, but we cannot guarantee that your device's display will accurately reflect the actual product color or appearance.

We reserve the right to limit the quantities of any products or services we offer. Product availability is not guaranteed and is subject to change. Prices are subject to change without notice, and we are not responsible for typographical errors in pricing.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.


4. Orders & Payments

When you place an order, you will receive an email confirmation. This confirmation does not constitute acceptance of your order. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or issues identified by our fraud detection systems.

All payments must be made in full at the time of purchase. We accept major credit cards, debit cards, and other payment methods as displayed at checkout. You agree to provide current, complete, and accurate purchase and account information for all transactions.

By submitting your payment information, you authorize us to charge the total amount to your selected payment method. You are responsible for ensuring that your billing information is accurate and up to date.


5. Shipping & Delivery

We aim to process and ship orders within the timeframe specified on our website. Shipping times are estimates and are not guaranteed. Delays may occur due to factors beyond our control, including carrier delays, customs processing, or unforeseen circumstances.

You are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided by the customer. Risk of loss and title for items purchased pass to you upon delivery to the carrier.

International customers may be subject to import duties, taxes, and customs fees determined by the destination country. These charges are the responsibility of the customer and are not included in our product prices or shipping costs.


6. Returns & Refunds

Our return and refund policy is detailed on our Returns & Refunds page. Please review this policy carefully before making a purchase. By placing an order, you acknowledge that you have read and agree to our return policy.

To be eligible for a return, items must meet the conditions specified in our return policy, including timeframes, condition requirements, and any product-specific restrictions. Refunds will be processed to the original payment method once the returned item is received and inspected.

We reserve the right to refuse returns that do not meet our policy requirements. Shipping costs for returns are the responsibility of the customer unless the return is due to our error.


7. Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, and software, is the property of our company or our content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from our website without our express written permission. Unauthorized use of our intellectual property may violate copyright, trademark, and other laws.

Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent. Any unauthorized use terminates the permission granted by these Terms of Service.


8. User Conduct

You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or impair our services. Prohibited activities include but are not limited to:

  • Attempting to gain unauthorized access to our systems or networks
  • Interfering with or disrupting the website or servers
  • Transmitting viruses, malware, or other harmful code
  • Collecting or harvesting information about other users
  • Using automated systems or software to extract data from the website
  • Impersonating another person or entity
  • Engaging in fraudulent activities or misrepresenting information

Violation of these terms may result in immediate termination of your access to our website and potential legal action.


9. Limitation of Liability

To the fullest extent permitted by law, our company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses resulting from your use of or inability to use our services.

We make no warranties or representations about the accuracy or completeness of our website's content or the content of any sites linked to our website. We assume no liability for any errors, omissions, interruptions, deletions, defects, delays in operation or transmission, or communication line failures.

Our total liability to you for any claims arising from your use of our website or products shall not exceed the amount you paid for the product or service in question. Some jurisdictions do not allow limitations on implied warranties or exclusions of liability, so these limitations may not apply to you.


10. Third-Party Services & Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

We use third-party service providers to facilitate our services, including payment processing, shipping, and analytics. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any third-party services, websites, or content available through our website.


11. Termination

We reserve the right to terminate or suspend your account and access to our website immediately, without prior notice or liability, for any reason, including breach of these Terms of Service.

Upon termination, your right to use our services will immediately cease. If you wish to terminate your account, you may discontinue using our website or contact us to request account deletion.

All provisions of these Terms of Service that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.


12. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Hong Kong SAR.

Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts located in Hong Kong SAR. You agree to submit to the personal jurisdiction of such courts.

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.


13. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting to our website. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.

We recommend that you review these Terms of Service periodically to stay informed of any updates. Material changes will be indicated by updating the Last Updated date at the top of this page.

If you do not agree to the modified terms, you should discontinue your use of our website immediately.


14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: support@riidestudio.com
Website: riidestudio.com

We will respond to your inquiry as soon as possible during our business hours.